Homeowner Pro Expert’s Terms of Service
Effective Date: 11/14/2025
Introduction
Welcome to Homeowner Pro Experts (“Homeowner Pro Experts,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, digital platforms, and all home improvement, repair, installation, and renovation services offered directly or through authorized contractors (collectively, the “Services”).
By accessing our website, requesting a quote, or hiring Homeowner Pro Experts, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services.
Company Overview
Homeowner Pro Experts, located at:
32 N Gould St Ste R
Sheridan, WY 82801 USA
provides full-service home improvement and maintenance solutions, including structural and cosmetic remodeling, residential repairs and emergency fix services, kitchen, bath, and basement renovations, appliance installation and setup, exterior improvements (roofing, siding, decks, fencing, etc.), general home maintenance and inspections and specialty projects and custom modifications.
Homeowner Pro Experts may provide services directly or through licensed, vetted subcontractors depending on project scope and regional laws.
Acceptance of Service Terms
By scheduling an appointment, signing a work authorization, approving an estimate, or paying for any portion of a project, you formally enter into a binding service relationship governed by these Terms of Service, your specific Estimate, Invoice, or Work Order and any signed Service Agreement or Change Order. In the event of conflicting terms, the written Service Agreement takes precedence.
Client Eligibility and Property Authorization
You affirm that you are at least 18 years old, possess the legal authority to authorize work on the property, are financially responsible for the services requested, and provide truthful, complete information regarding project needs and conditions.
If you are not the property owner, you must have written authorization to request work.
Estimates, Inspections & Project Scope
Estimates
Estimates are based on visible and reported conditions. Hidden structural problems, outdated wiring/plumbing, mold, rot, pest damage, and code violations may result in additional work.
Change Orders
If project scope, materials, or labor requirements change, you will receive a written or digital Change Order. No additional work will proceed without your approval, unless it poses an immediate safety hazard.
Unexpected Conditions
If unsafe or hazardous conditions are discovered, Homeowner Pro Experts may:
- Pause work until the issue is resolved,
- Revise pricing due to required additional labor/materials, or
- Terminate the project if conditions make completion unsafe or unlawful.
Scheduling, Access & Site Preparation
You agree to provide timely access to the property, ensure pets, valuables, and fragile items are secured, maintain working utilities (water, electricity, HVAC), and notify us of any known hazards such as asbestos, lead paint, mold, or structural instability.
Homeowner Pro Experts is not liable for delays caused by property access issues or unsafe conditions.
Payment Terms
Unless otherwise detailed in your agreement a deposit may be required to begin work or order materials. Progress payments may be required for multi-stage projects. Final balance is due immediately upon completion of work. Additional charges may apply for materials purchased specifically for your job.
Late payments may incur a monthly interest fee (up to 1.5% or highest amount allowed by law), suspension of ongoing or future services, collections or legal recovery action and/or returned or reversed payments may incur administrative fees.
Cancellations, Rescheduling & Refunds
Cancellation Before Work Begins
You may cancel in writing before work begins. Material costs and administrative fees may apply.
Cancellation After Work Begins
You will be responsible for labor performed to date, materials purchased, restocking and disposal fees (if applicable).
Refunds are issued only for unperformed work and solely at the Company’s discretion.
Rescheduling
Rescheduling within 24 hours of appointment may incur fees.
Materials, Standards, and Workmanship
Materials
We use high-quality, industry-standard materials unless you request alternatives. Manufacturer warranties apply when available.
Workmanship Warranty
Homeowner Pro Experts provides a workmanship warranty for a period specified in your Service Agreement (typically 90 days to 1 year, depending on project type).
Exclusions
Warranty coverage does not include normal wear and tear, damage caused by user misuse or neglect, acts of nature or environmental factors and alterations by third parties.
Subcontractors and Licensed Specialists
Homeowner Pro Experts may engage qualified subcontractors, including licensed electricians, plumbers, HVAC technicians, roofers and structural specialists.
All subcontractors are required to maintain appropriate insurance, certifications, and safety standards.
Safety, Compliance & Permits
We comply with OSHA safety standards, international and local building codes and state and municipal licensing requirements.
Permits
Unless otherwise stated in writing:
- The property owner is responsible for obtaining required permits, or
- Homeowner Pro Experts will obtain permits for an additional fee.
Failure to secure necessary permits may cause delays or additional charges.
Property Protection and Liability
We take reasonable measures to protect your property; however, minimal and incidental damage may occur during construction or repair.
Homeowner Pro Experts is not liable for pre-existing issues or defects, damage caused by structural instability, problems resulting from outdated or unsafe building materials, and losses arising from delayed access or customer interference.
Our total liability is limited to the total amount paid for the specific service giving rise to the claim.
Client Conduct & Interference
You agree not to directly instruct crew members outside the approved scope, interfere with tools, equipment, or materials, create unsafe working conditions, delay scheduled work unnecessarily and repeated interference may result in project termination.
Indemnification
You agree to indemnify and hold harmless Homeowner Pro Experts, its staff, subcontractors, officers, and agents from all claims or damages resulting from your breach of these Terms, your failure to disclose relevant information, hazards or conditions present on the property and unauthorized modifications or interference.
Insurance Coverage
Homeowner Pro Experts maintains:
- General liability insurance
- Workers’ compensation (where applicable)
- Insurance for subcontractors (verification upon request)
Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, material shortages, power outages, public emergencies, transportation disruptions, and or labor issues. Affected work may be paused or rescheduled.
Termination of Services
Either party may terminate services with written notice.
Upon termination:
You must pay for all completed work, materials purchased and labor allocated to your project. We will secure the job site safely upon departure.
Dispute Resolution
Before pursuing legal action, both parties agree to attempt good-faith negotiation.
If unresolved disputes shall be submitted to binding arbitration in Sheridan County, Wyoming, arbitration shall follow the rules of the American Arbitration Association (AAA). Each party pays its own legal costs unless otherwise awarded.
Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules.
Updates to Terms
We may revise these Terms at any time. Changes are effective immediately upon posting to our website. Continued use of Services constitutes acceptance of changes.
Contact Information
Homeowner Pro Experts
32 N Gould St Ste R
Sheridan, WY 82801 USA
Email: info@homeownerproexperts.com
Phone: (855) 211‑3928
Website: https://homeownerproexperts.com/